Policies
Accessibility
Last updated: October 2026. Dari and Pashto versions will be published after legal review.
1. Our commitment
We want this website to work for everyone, including people who use screen readers, keyboards, magnification or voice control, and people who prefer Dari or Pashto.
2. What we support
The website is designed to:
- Work with screen readers and keyboard navigation.
- Support larger text and zoom without losing content.
- Use clear headings, labels and contrast between text and background.
- Respect the reduce-motion setting on your device, so animations stop when you ask them to.
- Offer English, Dari and Pashto.
3. Known limitations
Some animations and decorative graphics are still being improved. We are working to add complete text alternatives to every image. Third-party payment and form tools may have their own accessibility features, which we cannot fully control.
4. Interpreting and translation access
We can provide accommodations for our services, including:
- Interpreters for deaf or hard-of-hearing clients, through qualified sign language providers when needed.
- Documents in accessible formats, such as large-print or plain-text files, on request.
- Scheduling that fits your needs, including extra time for complex sessions.
5. Feedback and requests
If you find a barrier on this website, or need help using a service, please tell us. Send us a message through the contact page or call our toll-free line. We will respond within two business days and tell you what we can do.
6. Review
We review this statement and the website's accessibility at least once a year.